Currently Being Cheated By King.com

[ezorn33]

Hi,

I've been playing on King.com for about a year. In April, not knowing the rule against it, I created a second account, deposited about $20, and played about three games before I got a message about it being placed in "temporary provisional status," or something like that, due to a rules violation. At that point, I withdrew the money I had deposited, and I haven't logged into that account since.

Fast forward to July 13, and the account I continued to use was up over $1,000, and I decided to withdraw some of it -- about $700. When I requested the withdrawal, it said that the process generally takes up to 14 days.

So here we are, 15 days later, and I haven't received anything. Last night I sent in a support request via the Contact Us form to check on the status, I received back:

I have forwarded your inquiry on to our financial department. Currently
we are experiencing a high volume of emails. Please allow 2-3 days for
a response. We appreciate your patience with this matter.

This set off the alarm, since I had seen posts like Rip Off Report: King.com Ignoured, Ripped off, Stolen my money, No contact number. SW1W 0WQ Internet and Website Review: King.com - Associated Content before. I've responded to that email with a request for expediency, citing the two URLs I mentioned as reasons for my suspicion. However, at this point I have very little doubt that they are in the process of withholding my winnings (aka stealing my money). I work for a dot-com myself, and I know that these sorts of payouts should be automated; they likely have a system in which any payout over a certain threshold is reviewed by a human and scoured for any reason to deny it.

Granted -- I did break their rules, for about 30 minutes. But they continued to allow me to play -- and deposit more money, too.

Do I have any recourse here?

[Jacob]

Keep inquiring about your withdrawal. If you really want that money, don't admit to ANYTHING that could be used against you...any grounds they have to withhold a withdrawal to you can and will be used.

$700 is a big chunk of change...perhaps withdrawing a certain dollar amount gets flagged and the withdrawal/account is manually reviewed before payment is sent. From your original post, it's only been 15 days total, right? If so, I wouldn't sweat it just yet...keep inquiring, but don't be surprised if it takes 1-2 weeks for you to receive your withdrawal (if in fact you do receive it :P).

[msufan]

Hi,

I've been playing on King.com for about a year. In April, not knowing the rule against it, I created a second account, deposited about $20, and played about three games before I got a message about it being placed in "temporary provisional status," or something like that, due to a rules violation. At that point, I withdrew the money I had deposited, and I haven't logged into that account since.

Fast forward to July 13, and the account I continued to use was up over $1,000, and I decided to withdraw some of it -- about $700. When I requested the withdrawal, it said that the process generally takes up to 14 days.

So here we are, 15 days later, and I haven't received anything. Last night I sent in a support request via the Contact Us form to check on the status, I received back:



This set off the alarm, since I had seen posts like Rip Off Report: King.com Ignoured, Ripped off, Stolen my money, No contact number. SW1W 0WQ Internet and Website Review: King.com - Associated Content before. I've responded to that email with a request for expediency, citing the two URLs I mentioned as reasons for my suspicion. However, at this point I have very little doubt that they are in the process of withholding my winnings (aka stealing my money). I work for a dot-com myself, and I know that these sorts of payouts should be automated; they likely have a system in which any payout over a certain threshold is reviewed by a human and scoured for any reason to deny it.

Granted -- I did break their rules, for about 30 minutes. But they continued to allow me to play -- and deposit more money, too.

Do I have any recourse here?

I wouldn't totally panic on this just yet... King always says 14 days and they'll pay, and they never pay me before that 14-day window is up. I always get my money 14-16 days after I withdraw it. So perhaps it is coming very soon. Keep us posted.

[afort56]

King should say something more like..."Wait 14 days, and then you should get your money in a couple days." It's taken up to 16 for me as well.

[TheEnigma]

My payments have always taken ages too, 14+ days in my experience. They must love collecting the intrest on the account or something!